FAQ

Shipping

How long does shipping take?
Orders typically arrive within 7-15 business days after your order is processed. You'll receive a tracking number by email as soon as your order ships, so you can follow it every step of the way.

Do you ship internationally?
Yes — availability and exact delivery times vary by product and destination, and will be calculated at checkout.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status anytime by logging into your account.

Returns & Refunds

What's your return policy?
We want you to love what you ordered. If your item arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery and we'll make it right with a replacement or a full refund.

Can I cancel or change my order?
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update or cancel it. Once it's shipped, we're unable to make changes.

Orders & Payment

What payment methods do you accept?
We accept all major credit and debit cards, along with the other secure payment options available at checkout.

Is my payment information secure?
Yes — all payments are processed through Shopify's secure checkout, and we never store your card details.